An inside look at how our agency works…Spoiler alert: We’re pretty badass

I’m about to give you another inside scoop as to what we do here at MBS, but this time, instead of looking at what working with me looks like 1:1, I’m going to share the agency side of MBS.

Our agency is made up of some amazing people who are all specialists in what they do and I couldn’t be happier with the team I have around me. 

But what does it mean to work with our agency?

It’s time for another case study to explain…

Today’s case study is about Client Y who owns a very successful PR agency.

Let’s dive in…

The overview

Client Y came to us when she was in the scaling phase of her business. 

By this I mean she had gone through a period of rapid growth and has cultivated a team, a very established business set to turn over more than half a million in revenue, and has a president working with her already. 

So she wanted to work with us to support her with her business operations. 

However, she has had some very bad past experiences with DOOs before. In fact, when we had our sales call she was very hesitant to sign on. She knew she needed help but had been badly burnt before so was naturally, and understandably, very cautious.

But, when Client Y and her president joined the call, they said they felt really seen and were blown away by how I carried myself and what I contributed on the call so they sign on for an audit. Which was amazing. 

What we aimed to do with this audit was identify any gaps in their systems and processes and ensure that the business foundation was as solid as possible and set up to support new clients and team members. 

After we had completed the very in-depth audit, they reviewed it and instead of hiring an operations team member to implement everything we recommended, she chose to lean on our agency for implementation and will be doing an operations project with her company each quarter. 

We’ll be filling in the gaps in their tech stack, processes, and operations and generally making the day-to-day easier for them. 

We have just finished working on building out all of the tech for some big launches they had coming up and for the next quarter, we’ll be focusing on tackling their internal systems and getting everything up to scratch. 

Our agency team has helped more than just client Y get things functioning optimally, here are some comments from our past clients about our amazing agency team (Client Y’s is in there too!):

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A post shared by Operations Agency & Consultancy | Rachel Pereyra (@mastermindbusinessservices)

The Power of our agency

Being here to diagnose and implement continued support to set you up for success is where our agency shines.

We always start with an audit, no matter how you work with our agency. We’ll do a deep dive into every system in your business, everything that needs improving, and every process and tech tool you rely on. 

Then it’s up to you how to move forward. You can take all of the information the audit produces and implement it yourself, or, like Client Y, you can lean on us and we’ll take care of the rest. 

If you do decide to bring on our agency, we then look at the best way to move forward depending on your position! 

Because if we’re being honest (which we always are over here), the audit as a whole tends to be overwhelming. So instead of moving to fix everything all at once, we can work together to establish your priorities and pinpoint what we need to work on each quarter and what projects are going to move us toward your overarching goals.

Is this offer the one for you?

When it comes to working with our agency, there are a couple of things that make up a dream client for us…could that be you?

Here’s what our best clients have in common:

1. They have a sales and marketing strategy and team in place
2. They know that we can’t be the magic cure that saves their business. Yes, we’re experts at what we do and we’ll always bring our A game but ultimately, the success of your business comes down to a multitude of factors! 
3. They have a strong existing team
4. They’re bringing in a quarter of a million dollars in revenue each year 
5. They understand that our role as an agency is to elevate their team through strategy
6. They’re driven, hard-working, and passionate about what they do and how they help others

Do you fit the bill? 

Are you ready to work with a badass agency to give you the strategy and structure to scale sustainably? 

Get in touch via our website and let’s get this show on the road.