sustainable, scalable operations for badass businesses & non-profits who are passionate about creating community and inspiring change
Behind the sop’s
Mastermind Business Services was founded in 2020 as a global pandemic ravaged the world, all because Rachel had a vision to make success more accessible. I support small to mid-size businesses and non-profits looking to generate more impact with less struggle by standardizing processes in an approachable way, curating your operational strategy, and keeping your people nurtured.
The Client Process
First and foremost you are in a safe space to be honest and open about your fears, your needs, and your dreams. Our time together is about more than deliverables – it’s also about peace of mind for you.
01
consultation call
We will talk through your current issues and visions to assess our mutual fit for the project.
02
onboarding & Kick Off
All of our services receive an intake form, contract & invoice, a kickoff call, and a project plan during onboarding.
03
focused action
This looks like regular communication, clear timelines, and well executed deliverables.
client love
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